订单

您可以使用我们的跟踪门户网站跟踪您的订单。Tracking Portal. You may receive additional information from your local carrier once your order is In Transit.

We always aim to ship your order as soon as possible, please allow 1-3 business days for our team to dispatch your items. If you can any concerns regarding the status of your order, please contact our Customer Service team here.

如果您已经注册了我们的账号，您可以在这里或在“我的账户”查看您之前的订单。here or under 'My Account'.

如果您收到来自United Store的有缺陷或损坏的产品，我们深表歉意。 我们在发货前会检查每件商品以确保其符合我们的质量标准，但如果您有任何疑虑，请联系这里的客户服务团队，我们将安排全额退款，并在您下次订购时为您提供免费送货。here, so we can arrange a full refund and offer you free delivery on your next order.

不幸的是，由于我们尝试尽快处理订单，一旦下单我们不能保证取消或更改订单，您的订单可能已经被处理。

If you would like to cancel an order, please contact our Customer Service team here to request this and we will do our best to help you.

This doesn’t affect your statutory rights under Part 3 of The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

当您下单时，我们将为您提供预计的送达日期。 这取决于商品所要运送的国家和选择的送货选项。

United Store offers same day dispatch on orders made before 2pm UK time on a business day for UK and International Express orders.

For UK orders, Express deliveries will usually be delivered in 1 business day, and Standard deliveries will usually be delivered in 2 business days. Please allow an additional 24 hours for personalised items.

Click here to track your order using our Tracking Portal.

不幸的是，我们无法接受任何特殊送货指示。 一旦您的订单在运输途中，当地承运商可能会接受这些指示，但 United Store 对特殊送货指示不承担任何责任。