Delivery

You can track your order using our Tracking Portal. You may receive additional information from your local carrier once your order is In Transit.

We always aim to ship your order as soon as possible, please allow 1-3 business days for our team to dispatch your items. If you can any concerns regarding the status of your order, please contact our Customer Service team here.

You will be given an estimated delivery date when you place your order. This varies depending on the country the item is being shipped to and the selected delivery options.

United Store offers same day dispatch on orders made before 2pm UK time on a business day for UK and International Express orders.

For UK orders, Express deliveries will usually be delivered in 1 business day, and Standard deliveries will usually de delivered in 2 business days. Please allow an additional 24 hours for personalised items.

Click here to track your order using our Tracking Portal.

For most countries, United Store offers Standard and Express delivery options. The costs and estimated timelines of these are dependent on the country of the delivery location and will be presented at checkout.

No, there will be no additional duties or taxes to pay on delivery of your order.

If you have received an order delivery confirmation but your order hasn't arrived, you can contact our Customer Service team here for help.

Unfortunately, we are unable to accept any special delivery instructions. Once your order is In Transit, your local carrier may accept them, however, United Store does not accept any liability for special delivery instructions.

Unfortunately, we are unable to deliver to PO boxes. Your local carrier may have their own restrictions on addresses.