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Contact Information

United Direct is operated under licence by Kitbag Limited.
You can write to us at any time using the address below:

United Direct
c/o Kitbag Ltd
Greengate
Manchester
England
M24 1FD


Customer Services
Order Hotline
Returns and Refunds


Customer Services

Please feel free to call our Customer Service line, where you will be able to speak to a member of the Customer Services team about any query you may have.

+44 (0) 3330144543

Our team are currently available between:
Monday to Friday 8am - 8pm
Saturday and Sunday 9am - 4pm

Calls to this number are charged at ten pence per minute from a BT landline, calls from mobiles and other networks may vary

Alternatively, you can send enquiries regarding your order or products via email to:
customer.services@store.manutd.com. We will endeavour to reply to your email within 48 working hours of receipt.


Order Hotline

If you prefer, you can place your order by phone. Please have your payment details ready.

+44 (0) 871 224 8107

Available between:
Monday to Friday 8am - 8pm
Saturday and Sunday 9am - 4pm

Calls to this number are charged at ten pence per minute from a BT landline, calls from mobiles and other networks may vary

Click here to read about placing orders


Returns and Refunds

For returns and refunds please contact:

+44 (0) 3330144543

United Direct Returns
PO Box 210
Manchester M24 1YN
United Kingdom

Click here to read about our returns and refunds